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FAQ

Where does it ship from ?

All the Items are shipped from THAILAND via DHL global mail and they will reach most of the countries within 30 days.

How long does it take to get the items ?

  • Transit Time (Working Day)
  • Asia Pacific 5-7 days
  • Western Europe 21 days
  • USA & North America 25-30 days
  • Rest of the World 30 days

Do you have any tracking number ?

Yes, We do, All the customer can request a tracking number with us, Only USA customer can track a package (USPS website)

How do you calculate the shipping cost ?

The postage in THAILAND was charged by weight of the items.

Do you combine shipping?

Yes. We combine shipping whenever possible. For example, if you purchase more than three items, we can combine shipping into a single package. Also, if we can combine shipping and save money, we will issue a shipping cost refund to you back via Paypal.

It's been more than three weeks, I still haven't received my order yet?

Delivery time depends on destination and other factors, it may takes up to 30 days. If you don't receive the item after 30 days, Please contact us, we'll investigate and solve the delivery problem.
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